DSE Customer Satisfaction Survey – Product

Digital Systems Engineering is constantly striving to improve the quality of our products and services. Our Quality Policy Statement is as follows:

  • “To Deliver products exceeding Customer expectations in terms of reliability, delivery and overall Customer Satisfaction, and
  • Provide first-class Customer Service in the areas of Order Processing, Technical Support and Return/Repair Support.”

Therefore, we would appreciate you taking the time to respond to this survey. Your opinions are very vital in helping us gauge our Customer Satisfaction and to continually improve.

Please rate the following on a scale from 1-5. (5 = Excellent, 4 = Good, 3 = Average, 2=Below Average, 1 = Poor)
54321Please explain if you chose
1 or 2 in the fields below.
1. Product Quality54321
2. Product Turn-around Time54321
3. Delivery as Requested54321
4. Competitive Pricing54321
5. Customer Service54321
6. Technical Support54321
7. Responsiveness to questions and concerns54321
8. Overall satisfaction with products & services54321
If no, please explain
Would you recommend DSE products to others?YesNo
Will you continue to purchase DSE
products in the future?
What changes, if any, can we make to
improve our customer service?
Is there new technology or features you would
like to see incorporated in our products?
Please add any comments or suggestions -
we appreciate your feedback!
If you would like us to follow-up with you, please check here

For additional technical assistance and support, please contact:

DSE Service Center
Phone: +1 (480) 515-1110
Fax: +1 (480) 515-0144

Kasim AslamSatisfaction Survey